Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect personal information such as your name, email address, phone number, and company details when you contact us or request our services. We also collect non-personal information like browser type and IP address to improve our website.

DIY IT Cost Assessment Tool

Our DIY IT Cost Assessment tool allows you to estimate potential IT savings. This tool processes all data locally in your browser only. No financial information entered into this tool is transmitted to our servers, stored in any database, or shared with any third party. The calculations are performed entirely on your device.

How We Use Your Information

Your information is used to provide and improve our services, communicate with you, and for internal analytics. We do not sell or share your personal information with third parties without your explicit consent, except as required by law.

Legal Basis for Processing (GDPR)

We process your personal data on the following legal bases:

• Consent: When you submit a contact form or request information
• Contractual necessity: To provide services you have requested
• Legitimate interests: To improve our website and services

Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Rights

Under UK GDPR, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ('right to be forgotten')
• Right to restrict processing
• Right to data portability
• Right to object to processing

To exercise any of these rights, please contact us.

Cookies

Our website uses cookies to enhance your experience. We use a cookie consent banner that allows you to accept or decline non-essential cookies. Essential cookies are required for the website to function properly. Third-party services like our live chat widget (Pulse.is) will only load after you accept cookies.

Complaints

If you have concerns about how we handle your data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

If you have any questions about this Privacy Policy, please contact us.